Privacy Policy

Last updated: January 2026

At Appliances Repair (https://samsung-appliances-service-center.info), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our home appliance repair and maintenance services, including washing machine, refrigerator, air conditioner, microwave, dishwasher, dryer, and other appliance services.

By using our website or contacting us for services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information to provide and improve our services:

a. Personal & Contact Information

• Full name

• Phone number

• Email address

• Service address

b. Appliance & Service Information

• Appliance type (washing machine, refrigerator, AC, etc.)

• Appliance brand, model, or issue details (if shared)

• Service requests, inspection details, and repair history

c. Communication Information

• Messages sent via contact forms, WhatsApp, email, or phone calls

• Customer feedback, inquiries, or support requests

d. Payment Information

• Service charges and transaction-related details

Note: We do not store sensitive payment details. Payments are processed securely through authorized third-party payment gateways.

e. Technical Information

• IP address

• Browser type and device information

• Website usage data (for analytics and performance improvement)

2. How We Use Your Information

We use your information strictly for service-related and operational purposes, including:

• Scheduling and managing appliance repair or maintenance appointments

• Communicating service confirmations, updates, and follow-ups

• Processing payments for completed services

• Maintaining internal service records for quality control

• Improving our website, services, and customer experience

• Responding to customer inquiries and support requests

👉 We do not sell, rent, or trade your personal information to third parties for advertising or marketing purposes.

3. Sharing of Information

We may share your information only when necessary and strictly for service fulfillment:

a. Authorized Technicians & Service Partners

To perform inspections, repairs, installations, or maintenance services.

b. Trusted Third-Party Providers

Including:

• Payment processors

• Website hosting providers

• IT and technical support services

These providers are bound by confidentiality and data protection obligations.

c. Legal & Regulatory Requirements

When required by law, regulation, court order, or to protect our legal rights and prevent fraud or misuse.

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

• Secure servers and encrypted data storage

• Restricted access to personal data

• Regular system monitoring and updates

While we strive to protect your data, no online transmission or storage system can be guaranteed to be 100% secure.

5. Data Retention

We retain your personal information only for as long as necessary to:

• Complete requested services

• Comply with legal or regulatory obligations

• Resolve disputes or enforce agreements

When data is no longer required, it is securely deleted or anonymized.

6. Your Rights

You have the right to:

• Request access to your personal data

• Correct or update inaccurate information

• Request deletion of your personal data (subject to legal requirements)

• Opt out of promotional or marketing communications

To exercise any of these rights, please contact us using the details below.

6. Your Rights

You have the right to:

• Request access to your personal data

• Correct or update inaccurate information

• Request deletion of your personal data (subject to legal requirements)

• Opt out of promotional or marketing communications

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies separately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website or services indicates acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Appliances Repair
🌐 Website: https://samsung-appliances-service-center.info
📧 Email: info@samsung-appliances-service-center.info
📞 Phone: 18001023363